We want every operator on Clipping Directory to be happy with their listing. This policy explains when refunds are available for paid listings.
1. Before a Listing Is Published
Every paid submission goes through admin review. If we reject your listing for any reason — quality, fit, legality, or duplicate content — you receive a full automatic refund to your original payment method within 5–10 business days.
2. After a Listing Is Published
Once a listing is approved and goes live, the fee is generally non-refundable because you begin receiving the benefit immediately. However:
- If you request a refund within 48 hours of publication and the listing has received fewer than 100 impressions, we will issue a full refund.
- If we remove your listing for a violation of our Terms, no refund is issued.
- If we remove your listing for reasons unrelated to your conduct, we issue a pro-rated refund.
3. How to Request a Refund
Email hello@clippingdirectory.com from the address you used at checkout. Include your order ID or the brand name on the listing. We respond within 2 business days.
4. Chargebacks
Please contact us before initiating a chargeback — most issues can be resolved quickly. Listings associated with a chargeback are removed and the account may be suspended.
5. Changes
We may update this policy. Changes apply only to listings purchased after the update takes effect.